Tag Archive | insurance

A reminder about insurance.

Hey guys: a little bit of less-fun shop talk. 

As many of you know, I insure all packages worth $125 or more free of charge. If your order is less than $125, you are welcome to request insurance, which generally ranges $3-$7. 

If you do not request insurance, and the USPS loses your package before it is delivered (delivery confirmation is both proof of mailing and delivery/ non-delivery), there’s not a lot I can do. I do make an effort to offer some solution, be it re-making items at cost, or giving a small credit to my shop, because it’s no more the customer’s fault than it is mine, but that’s a personal decision outside of my stated shop policies. It’s costly to me when that happens, but there you have it. 

Considering USPS is making me tear out my hair at the moment over a lost package, I thought it’d be a good time to re-post my guidelines. Please let me know if you have any questions. 

Now back to your regularly-scheduled Holiday Madness. I hope you are enjoying warm and bright things.