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Shipping Updates



First, the good news! I have a new batch of shinies up at the shop! A replenishment of faery wings, new resin creations, a sojourn into steampunk and wanderlust, and new additions to the Woodland Moss series!

In a bit of sad news, the USPS has doubled the price of international shipping in the past week.

Prices in the shop have now been adjusted for international customers. Right now, it’s based on the cost of a 3 oz package, which is my average weight, plus $.75 to cover my labels, ink, box, and padded envelope. Of course, if I end up owing someone more than $1 back, I will refund it.

I have also altered the Earring Club subscriptions so that shipping and price are separate, to account for international costs. This will not affect international customers who have already purchased their listings.

Shipping to Italy remains at the international priority small box cost, as their postal service loves to eat packages, and at least with priority, I have some recourse to recoup loss if that happens.

If you have any questions, please don’t hesitate to ask or email me!

For more info on how the price hikes may affect you, check out this nifty postage calculator: http://brittanysbest.com/2013/01/usps-shipping-calculator-for-2013/

Warmly,
Chris

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A reminder about insurance.

Hey guys: a little bit of less-fun shop talk. 

As many of you know, I insure all packages worth $125 or more free of charge. If your order is less than $125, you are welcome to request insurance, which generally ranges $3-$7. 


If you do not request insurance, and the USPS loses your package before it is delivered (delivery confirmation is both proof of mailing and delivery/ non-delivery), there’s not a lot I can do. I do make an effort to offer some solution, be it re-making items at cost, or giving a small credit to my shop, because it’s no more the customer’s fault than it is mine, but that’s a personal decision outside of my stated shop policies. It’s costly to me when that happens, but there you have it. 


Considering USPS is making me tear out my hair at the moment over a lost package, I thought it’d be a good time to re-post my guidelines. Please let me know if you have any questions. 


Now back to your regularly-scheduled Holiday Madness. I hope you are enjoying warm and bright things. 


Warmly, 

Christina